Digital Presentation Deck

BioMed Rounding Modules

BioMed Client Satisfaction Rounding 1-2

BioMed Client Satisfaction Rounding 1-2

This module can help document commuication with clients to improve retention and remind your leadership of important issues that arise during the meeting.

Typically a set number of round goals are given to each hospital that can be distributed to each rounder. The number in the top left represents how many more rounds this user has to conduct by the end of the month so each user knows how many left to complete taking this task out of the hands of the director.

BioMed Client Satisfaction 2-2

BioMed Client Satisfaction 2-2

Common issues are added specific to each question for users to select. All common Issues can be edited or deleted to each site’s specific needs. Common issues then aggregate in the back office for immediate service recovery.

BioMed Corrective Maintenance Rounding 1-2

BioMed Corrective Maintenance Rounding 1-2

After staff requests a corrective action by scanning QR codes around a facility, your staff can then personally followup with the client.

BioMed Corrective Maintenance Rounding 2-2

BioMed Corrective Maintenance Rounding 2-2

Common issues are added specific to each question for your staff to select. All common Issues can be edited or deleted to each site’s specific needs. Common issues then aggregate in the back office for immediate service recovery.

BioMed Preventative Maintenance

BioMed Preventative Maintenance

Preventative maintenace is important in every facility. It is important that clients are reminded of your commitment to PM and communication with clients by your staff members is important.

All questions can be customized by site. Questions can be turned off and more questions can be added if necessary Images can be uploaded pertaining to the module Service recovery alerts can be setup to notify leaders via SMS or email Common Issues are added specific to each question for users to select. All Common Issues can be edited or deleted to each site’s specific needs All Common Issues aggregate in the back office for immediate service recovery