Digital Presentation Deck

Round Factory Modules

EVS Patient Rounding proven to increase patient satisfaction by 15% once hardwired

EVS Patient Rounding proven to increase patient satisfaction by 15% once hardwired

EVS staff round on patients or family members to ensure 100% Patient Satisfaction or to help immediately improve service recovery.On the left gives the number of rounds left for each user s monthly goal. All questions and Common Issues can be customized. Common Issues aggregate to reports, charts and analytics to immediately improve service recovery with your team.

EVS Nurse/Client Rounding to help improve communication and service needs from clients

EVS Nurse/Client Rounding to help improve communication and service needs from clients

This module aims to enhance communication between nurse managers and clients, ultimately contributing to better retention. It facilitates communication through SMS reminders or emails for scheduled rounding with clients. Rounders can select common issues and have the option to include signatures. Additionally, they can review previous round discussions before interacting with nurses or clients. If the client is unavailable, the rounder can document the attempted meeting date and time

EVS Staff Rounding

EVS Staff Rounding

Staff rounding can help improve communication, help reduce turnover by identifying opportunites for improvement to help retain staff

Staff lists can be imported into Round Factory. Can query staff by location, position or limit view to direct supervisors. AIDET competency audits can also be conducted ad hoc. Common Issues selected and reminders for 30,60,90 day rounding on staff during the first 90 days of employment to help retention.

Staff Performance Audit

Staff Performance Audit

This module enables supervisors to audit their employees performance and work. All questions can be customized by facility and common issues can be selected for each question that aggregate for immediate service training.

QR code solutions

QR code solutions

This is an example of many QR code solutions that RF can create that can be tied to a specific room or space or that can be generic.

As an example, we built a QR code solution for FNS at the 5 pilot sites that residents can scan to complete a survey.

These codes can be created for Surveys, Patient or Resident Requests, Equipment Allocation to track who checked out equipment and WHERE in the facility and WHEN they returned it.

For guest requests the QR codes can be tied to a specific room, Forefront employees can scan and close the request to track Close out response times.

Touchless Patient or Client Satisfaction QR feedback forms

Touchless Patient or Client Satisfaction QR feedback forms

Empower your patients and clients to anonymously give feedback to areas that need improvement that will immediately alert staff to the location of the issue

Patients or clients can scan these QR codes placed on the nurse call button, white board, table tents or almost anywhere. Customized questions to alert staff of any need for improvement. Alerts can be sent to management if a score in below a certain number to follow-up with requests. This chart shows average scores by day and by floor or unit from these QR codes. Example Link: www.roundfactory.com/abc000/138 Scan this QR code to see. This code is specific to room 138

QR Codes printed as dishwasher safe Vinyl Stickers

QR Codes printed as dishwasher safe Vinyl Stickers
These Joint Commission approved vinyl stickers can be placed a nurse call button or anywhere in the patient room for a patient to scan to request service or complete a survey

Sr. Living Resident EVS Rounds

Sr. Living Resident EVS Rounds

EVS staff round on residents or family members to ensure 100% Patient Satisfaction or to help immediately improve service recovery.

On the left gives the number of rounds left for each user s monthly goal. All questions and Common Issues can be customized. Common Issues aggregate to reports, charts and analytics to immediately improve service recovery with your team.

EVS Rounds by Room Matrix

EVS Rounds by Room Matrix

This Rounds by Room Matrix can help ensure that all patient or resident rooms are being rounded upon to help build satisfaction.

This is a great way to visualize over a specified number of days how many rounds were conducted and what was the average score for each room listed by Floor.

Sr. Leadership Dashboards

Sr. Leadership Dashboards

When Sr. Leaders login, they come directly to a customizable mobile friendly page to determine if sites are meeting the quantity of their monthly round goals, selecting an adequate number of Common issues, and much more.

RDO Dashboard

RDO Dashboard

This is another example of a Sr. Leader tool called the RDO dashboard breaks down results of the modules broken down by RDO for Sr. Leadership to evaluate progress

This can be collapsed to the Regional Average or expanded to show each locations results.

Round Factory Target Dashboard

Round Factory Target Dashboard

The Target Dashboard is for RDO’s to setup over all goals for each module to track the quantity of rounds and inspections.

We also check to make sure there is an adequate number of CA’s selected.

Sub charts tell the story of historical data.

Trend Line Dashboard

Trend Line Dashboard

This trendline dashboard is also great to look at the progress of the entire RF program over time.

Project Scheduler

Project Scheduler

Projects are scheduled for cleaning floors, deep cleaning space, changing curtains or any other type of special need. This digital solution helps ensure to clients that these special cleaning projects are completed on time througout the year.

Projects can be scheduled on a reoccurring basis and be assigned to specific staff members. Alerts can be setup to email or send SMS alerts to stakeholders. Clients can be given access to view these projects or the Gantt chart can be exported to a pdf to share.

Space Inspections and goals can be set to ensure quality cleaning standards are being met on all spaces of the facility. 1-2

Space Inspections and goals can be set to ensure quality cleaning standards are being met on all spaces of the facility. 1-2

EVS Space Inspections are conducted to ensure that your company quality cleaning standards are being met on all spaces and all shifts.

Associates or housekeepers can be imported easily, and the inspection grade is tied to this associate to view scores overtime.

Space Inspections Slide 2-2

Space Inspections Slide 2-2
Custom Questions and Common Issues can be created for each space category. Images can be uploaded, and the inspected space can be flagged for service recovery.

Building Tour Inspections

Building Tour Inspections

Building Tour Inspections are conducted by Sr. Leadership to ensure that your company quality cleaning standards are being met on all spaces of the facility.

Sr. Leadership can use this tool to audit the entire hospital s cleanliness during a tour of the facility. Each question and Common Issue can be customized by site.

Space Inspections and goals

Space Inspections and goals

Setting personal goals for rounders and inspectors can take the load off the director so every user knows how many more rounds he/she needs to personally conduct by the end of the month.

Patient Transport Rounding

Patient Transport Rounding

Patient Transport rounds on patients to ensure 100% satisfaction can help with immediate service recovery before the patient leaves the hospital.

All questions and Common Issues can be customized. Common Issues aggregate to reports, charts and analytics to immediately improve service recovery with your team.

Common Issues Bar Chart

Common Issues Bar Chart

Bar Chart of Common Issues. This is great for managers to analyze where to focus on specific areas to improve.

You can even break this down by Building or Floor to discuss with supervisors that are responsible for these areas.

Department Head Feedback

Department Head Feedback

This digital survey helps document and highlights your strengths and weaknesses when it comes to workplace performance feedback. In order to stimulate positive change, client feedback can be tailored to the specific work each service line offers.

You can send emails to clients with an embedded link in the body for your clients to complete a survey for Housekeeping (EVS) or BioMed. Questions can be customized, and auto emails can be setup to receive instant feedback from the results as they come in. These surveys can anonymous, but a department can be selected if you like. Completely customizable. Example survey: https://roundfactory.com/evs/abc

Sunburst Chart of Common Issues selected by Floor/Unit

Sunburst Chart of Common Issues selected by Floor/Unit

This drill down chart makes it easy to identify the most frequent common issues and improve service recovery in the areas most impacted.

This chart is great to discuss with your team during huddles on what Common Issues are the most common and specifically what floors and departments have the most issues.