Digital Presentation Deck

Round Factory FNS modules

All modules are included with Round Factory for food service including these as well as patient or client satisfaction QR feedback forms and Depertment head surveys.

All questions can be customized by site or translated easily to a different language. The numbers on the charms of each module represent how many rounds are left for this user to conduct for the month set by the manager.

FNS Patient Rounding proven to increase patient satisfaction by 15% once hardwired

FNS Patient Rounding proven to increase patient satisfaction by 15% once hardwired

Your staff can round on patients to improve Patient Satisfaction scores.

All questions and Common Issues can be customized. Common Issues aggregate to reports, charts and analytics to immediately improve service recovery with your team.

Food Service Tray Audit Module

Food Service Tray Audit Module

The purpose of a Food Tray Audit is to evaluate the quality of a meal, independent of patients, at ward level during a normal meal service and identify any areas for improvement.

Questions can be customized, and food temps can be entered for each category. Images of Food trays can be uploaded, common issues selected. An array of charts and reports to view logs of audits.

FNS Allergens Audit

FNS Allergens Audit

The allergen audit is to determine the risks due to unintentional presence of allergens. Based on the result of the risk assessment you can decide whether or not allergen advisory labelling is appropriate. Product specifications must detail all recognised allergens handled on site, including raw materials, ingredients, processing aids, and chemicals. Custom questions and weighted scales can be established for each site.

Food safety and sanitation audit

Food safety and sanitation audit

A highly structured audit that aims to document evaluations of a food business s food safety system. It helps determine if all practices are according to appropriate food laws and regulations. Custom questions and weighted scales can be established for each site.

Food Service District Manager Audit

Food Service District Manager Audit

The Food Service DM audit establishes a framework that involves multiple layers of protection and recognizes the important role palyed in protecting consumers from unsafe food. The DM audit servers to establish strong, risk-based food safety standards and to oversee industry to help ensure that it is meeting these standards. Each question and section can be customized.

Performance at Work Module

Performance at Work Module

This module enables supervisors to audit their employees performance and work. All questions can be customized by facility and common issues can be selected for each question that aggregate for immediate service training.

Sr. Leadership Dashboards

Sr. Leadership Dashboards

We can develop an array of dashboards, charts, report that can all send SMS alerts or emails to any user.

Unitizing hierarchy of down stream systems.

Sunburst Chart of Common Issues selected by Floor/Unit

Sunburst Chart of Common Issues selected by Floor/Unit

This drill down chart makes it easy to identify the most frequent common issues and improve service recovery in the areas most impacted.

This chart is great to discuss with your team during huddles on what Common Issues are the most common and specifically what floors and departments have the most issues.

Common Issues Bar Chart

Common Issues Bar Chart

During patient rounding, common issues related to food service are promptly captured in real time. These issues are then discussed with your team, allowing you to focus on immediate service recovery. Additionally, all charts can be customized by date, displaying only the top 10 issues. You also have the flexibility to add or remove common issues, tailoring your presentation to meet the specific needs of your clients.

FNS Rounds by Room Matrix

FNS Rounds by Room Matrix

This Rounds by Room Matrix can help ensure that all patient or resident rooms are being rounded upon to help build satisfaction.

This is a great way to visualize over a specified number of days how many rounds were conducted and what was the average score for each room listed by Floor.

Food Service Client/Nurse Rounding

Food Service Client/Nurse Rounding

This module can help improve commuication with nurse managers and clients to help build retention.

SMS reminders or emails can be sent to rounders if the user misses his/her scheduled rounding with the client. Common Issues can be selected, and signatures are optional. Rounders can review previous round discussions prior to rounding on the nurse or client. If the client is not available, the rounder can document the day and time that he/she tried to meet with the client.

Staff Rounding

Staff Rounding

Staff rounding can help improve communication, help reduce turnover by identifying opportunites for improvement to help retain staff

Staff lists can be imported into Round Factory. Can query staff by location, position or limit view to direct supervisors. AIDET competency audits can also be conducted ad hoc. Common Issues selected and reminders for 30,60,90 day rounding on staff during the first 90 days of employment to help retention.

Food Service Department Head Feedback

Food Service Department Head Feedback

This digital survey helps document and highlights your strengths and weaknesses when it comes to workplace performance feedback. In order to stimulate positive change, client feedback can be tailored to the specific work each service line offers.

You can send emails to clients with an embedded link in the body for your clients to complete a survey for food service. Questions can be customized, and auto emails can be setup to receive instant feedback from the results as they come in. These surveys can anonymous, but a department can be selected if you like. Completely customizable. Example survey: https://roundfactory.com/ns/abc

Touchless Patient or Client Satisfaction QR feedback forms

Touchless Patient or Client Satisfaction QR feedback forms

Empower your patients and clients to anonymously give feedback to areas that need improvement that will immediately alert staff to the location of the issue

Patients or clients can scan these QR codes placed on the nurse call button, white board, table tents or almost anywhere. Customized questions to alert staff of any need for improvement. Alerts can be sent to management if a score in below a certain number to follow-up with requests. This chart shows average scores by day and by floor or unit from these QR codes. Scan this QR code to see. This code is specific to room 138

Sr. Living Resident Food Service Rounds

Sr. Living Resident Food Service Rounds

Food service staff round on residents or family members to ensure 100% Patient Satisfaction or to help immediately improve service recovery.

On the left gives the number of rounds left for each user s monthly goal. All questions and Common Issues can be customized. Common Issues aggregate to reports, charts and analytics to immediately improve service recovery with your team.

FNS Rounds by Room Matrix

FNS Rounds by Room Matrix

This Rounds by Room Matrix can help ensure that all patient or resident rooms are being rounded upon to help build satisfaction for food servcie.

This is a great way to visualize over a specified number of days how many rounds were conducted and what was the average score for each room listed by Floor

QR Codes printed as dishwasher safe Vinyl Stickers

QR Codes printed as dishwasher safe Vinyl Stickers

These Joint Commission approved vinyl stickers can be placed a nurse call button or anywhere in the patient room for a patient to scan to request service or complete a survey

QR Code Requests

QR Code Requests

You can customize any QR code solution. These can be generic for a guest to enter a space number or they can be tied to a specific space or piece of equipment. The application also tracks close out times to improve turnaround time progress.

9 RMS Inventory and Digital Receiving Application

9 RMS Inventory and Digital Receiving Application

Phone size tablet example from Amazon

Phone size tablet example from Amazon

There are many affordable mobile device solutions on Amazon that are this size as well as 7" Android tablets.