Digital Presentation Deck

Round Factory FNS modules

All modules are included with Round Factory for food service including these as well as patient or client satisfaction QR feedback forms and Depertment head surveys.

All questions can be customized by site or translated easily to a different language. The numbers on the charms of each module represent how many rounds are left for this user to conduct for the month set by the manager.

Equipment Inventory and Allocation to help locate and track usage time

Equipment Inventory and Allocation to help locate and track usage time

This program helps with equipment storage organization, less time out in service, and theft.

Floor techs and EVS staff scan these QR codes placed on equipment and then scan the code to check in or check out equipment. Automatic reminders can be sent to staff to return to the item.

FNS Patient Rounding proven to increase patient satisfaction by 15% once hardwired

FNS Patient Rounding proven to increase patient satisfaction by 15% once hardwired

Your staff can round on patients to improve Patient Satisfaction scores.

All questions and Common Issues can be customized. Common Issues aggregate to reports, charts and analytics to immediately improve service recovery with your team.

EVS Patient Rounding proven to increase patient satisfaction by 15% once hardwired

EVS Patient Rounding proven to increase patient satisfaction by 15% once hardwired

EVS staff round on patients or family members to ensure 100% Patient Satisfaction or to help immediately improve service recovery before the patient leaves the hospital.

On the left gives the number of rounds left for each user's monthly goal. All questions and Common Issues can be customized. Common Issues aggregate to reports, charts and analytics to immediately improve service recovery with your team.

EVS Nurse/Client Rounding to help improve communication and service needs from clients

EVS Nurse/Client Rounding to help improve communication and service needs from clients

This module aims to enhance communication between nurse managers and clients, ultimately contributing to better retention. It facilitates communication through SMS reminders or emails for scheduled rounding with clients. Rounders can select common issues and have the option to include signatures. Additionally, they can review previous round discussions before interacting with nurses or clients. If the client is unavailable, the rounder can document the attempted meeting date and time

Work Order System to help reduce labor by automating the entire life cycle of tickets

Work Order System to help reduce labor by automating the entire life cycle of tickets

This digital solution offers customizable automation for work order requests and efficient tracking to identify opportunities for improving response time. It provides a comprehensive Work Order system suitable for various contracting services, from Housekeeping to Engineering. Customers or guests can conveniently scan QR codes to request service, which then triggers automatic email or SMS alerts to staff. The system includes features such as Priority Levels and procedure notes to assist technicians in closing out requests promptly. Additionally, it generates detailed charts and reports, enabling organizations to pinpoint areas for program enhancement.

EVS Staff Rounding

EVS Staff Rounding

Staff rounding can help improve communication, help reduce turnover by identifying opportunites for improvement to help retain staff

Staff lists can be imported into Round Factory. Can query staff by location, position or limit view to direct supervisors. AIDET competency audits can also be conducted ad hoc. Common Issues selected and reminders for 30,60,90 day rounding on staff during the first 90 days of employment to help retention.

Touchless Patient or Client Satisfaction QR feedback forms

Touchless Patient or Client Satisfaction QR feedback forms

Empower your patients and clients to anonymously give feedback to areas that need improvement that will immediately alert staff to the location of the issue

Patients or clients can scan these QR codes placed on the nurse call button, white board, table tents or almost anywhere. Customized questions to alert staff of any need for improvement. Alerts can be sent to management if a score in below a certain number to follow-up with requests. This chart shows average scores by day and by floor or unit from these QR codes. Example Link: www.roundfactory.com/abc000/138 Scan this QR code to see. This code is specific to room 138

QR Codes printed as dishwasher safe Vinyl Stickers

QR Codes printed as dishwasher safe Vinyl Stickers
These Joint Commission approved vinyl stickers can be placed a nurse call button or anywhere in the patient room for a patient to scan to request service or complete a survey

EVS Department Head Feedback

EVS Department Head Feedback

This digital survey helps document and highlights your strengths and weaknesses when it comes to workplace performance feedback. In order to stimulate positive change, client feedback can be tailored to the specific work each service line offers.

You can send emails to clients with an embedded link in the body for your clients to complete a survey for Housekeeping (EVS) or BioMed. Questions can be customized, and auto emails can be setup to receive instant feedback from the results as they come in. These surveys can anonymous, but a department can be selected if you like. Completely customizable. Example survey: https://roundfactory.com/evs/abc

Food Service Tray Audit Module

Food Service Tray Audit Module

The purpose of a Food Tray Audit is to evaluate the quality of a meal, independent of patients, at ward level during a normal meal service and identify any areas for improvement.

Questions can be customized, and food temps can be entered for each category. Images of Food trays can be uploaded, common issues selected. An array of charts and reports to view logs of audits.

Sr. Living Resident EVS Rounds

Sr. Living Resident EVS Rounds

EVS staff round on residents or family members to ensure 100% Patient Satisfaction or to help immediately improve service recovery.

FNS Allergens Audit

FNS Allergens Audit

The allergen audit is to determine the risks due to unintentional presence of allergens. Based on the result of the risk assessment you can decide whether or not allergen advisory labelling is appropriate. Product specifications must detail all recognised allergens handled on site, including raw materials, ingredients, processing aids, and chemicals. Custom questions and weighted scales can be established for each site.

Productivity Standards to standardize your clean times by floor type, space type and tasks

Productivity Standards to standardize your clean times by floor type, space type and tasks

Identifying the average time to clean a unique space type, type of fixture and floor type can help right size housekeeping schedules.

Productivity Standards and Metrics per Process can be tailored to your specific needs based on time to clean space by Space Type, number of fixtures, floor type, and any other metrics that your company uses to calculate the time it takes to clean a space.

Food safety and sanitation audit

Food safety and sanitation audit

A highly structured audit that aims to document evaluations of a food business's food safety system. It helps determine if all practices are according to appropriate food laws and regulations. Custom questions and weighted scales can be established for each site.

Space Database to document the location and every attribute to effectively schedule cleanings.

Space Database to document the location and every attribute to effectively schedule cleanings.

Adding each room or space to be cleaned along with square footage, number of fixtures and floor types can help right size housekeeping schedules.

We have a mobile friendly way to add space directly to the DB as a user is unitizing in the field. Cloning space of same blueprint rooms can also saves time. Space can easily be exported to Excel to make changes and then reimport. Each space can easily be added to a large floor cleaning project or decativated as needed.

Food Service District Manager Audit

Food Service District Manager Audit

The Food Service DM audit establishes a framework that involves multiple layers of protection and recognizes the important role palyed in protecting consumers from unsafe food. The DM audit servers to establish strong, risk-based food safety standards and to oversee industry to help ensure that it is meeting these standards. Each question and section can be customized.

Sr. Leadership Dashboards

Sr. Leadership Dashboards

We can develop an array of dashboards, charts, report that can all send SMS alerts or emails to any user.

Unitizing hierarchy of down stream systems.

Unitization cleaning schedules to right size labor and space to be cleaned

Unitization cleaning schedules to right size labor and space to be cleaned

This process right sizes labor and ensures that the entire builidng is contracturally right sized to be cleaned and easily confirm to clients of the entire space that is to be cleaned.

Daily cleaning schedules are built for housekeepers for all shifts to fit exactly into the hours worked for a housekeeper to complete a daily shift.

EVS Rounds by Room Matrix

EVS Rounds by Room Matrix

This Rounds by Room Matrix can help ensure that all patient or resident rooms are being rounded upon to help build satisfaction.

This is a great way to visualize over a specified number of days how many rounds were conducted and what was the average score for each room listed by Floor.

Sr. Leadership Dashboards

Sr. Leadership Dashboards

When Sr. Leaders login, they come directly to a customizable mobile friendly page to determine if sites are meeting the quantity of their monthly round goals, selecting an adequate number of Common issues, and much more.

Sunburst Chart of Common Issues selected by Floor/Unit

Sunburst Chart of Common Issues selected by Floor/Unit

This drill down chart makes it easy to identify the most frequent common issues and improve service recovery in the areas most impacted.

This chart is great to discuss with your team during huddles on what Common Issues are the most common and specifically what floors and departments have the most issues.

Unitization Schedule details and budgeting to right size your labor

Unitization Schedule details and budgeting to right size your labor

This Unitization Schedule Details and Budgeting section helps directors evaulate weekly schedues, enter weekly discharges, terminal cleans and more that populate on the housekeepers digital daily schedules.

On a weekly bases Unitization schedules can be easily managed to add daily housekeeper notes, diischarges and terminal cleanes. Sr. Leadership can monitor from a heat map to ensure these schedules do not exceed budgeted labor and to ensure contracted space cleaning is conducted.

Digital Housekeeper Schedules and Real Time Director Dashboard with 2-way SMS communication

Digital Housekeeper Schedules and Real Time Director Dashboard with 2-way SMS communication

Housekeepers can use inexpensive tablets to view and checkoff space as they are cleaned on their schedules. As the space is being cleanded, directors can evaluate the progress of their staff in real time to ensure the space is being cleaned on time throughout the day.

Round Factory uses algorithms to define how long each unique space type based on (Square Feet, Space Type, number of fixtures, and type of floor) should be cleaned.

Common Issues Bar Chart

Common Issues Bar Chart

During patient rounding, common issues related to food service are promptly captured in real time. These issues are then discussed with your team, allowing you to focus on immediate service recovery. Additionally, all charts can be customized by date, displaying only the top 10 issues. You also have the flexibility to add or remove common issues, tailoring your presentation to meet the specific needs of your clients.

Space cleaned blueprint chart for mgt and clients to see space that has been cleaned

Space cleaned blueprint chart for mgt and clients to see space that has been cleaned

This Space blueprint chart helps confirm to clients and Joint Commission the coverage of rooms cleaned, the frequency of days it was cleaned and which associate cleaned the space.

This chart also confirms what percentage of the hospital is cleaned over a certain time frame and to identify rooms that have not been cleaned or not cleaned because the space was deactivated or not cleaned because it was not occupied.

FNS Rounds by Room Matrix

FNS Rounds by Room Matrix

This Rounds by Room Matrix can help ensure that all patient or resident rooms are being rounded upon to help build satisfaction.

This is a great way to visualize over a specified number of days how many rounds were conducted and what was the average score for each room listed by Floor.

Food Service Client/Nurse Rounding

Food Service Client/Nurse Rounding

This module can help improve commuication with nurse managers and clients to help build retention.

SMS reminders or emails can be sent to rounders if the user misses his/her scheduled rounding with the client. Common Issues can be selected, and signatures are optional. Rounders can review previous round discussions prior to rounding on the nurse or client. If the client is not available, the rounder can document the day and time that he/she tried to meet with the client.

Staff Rounding

Staff Rounding

Staff rounding can help improve communication, help reduce turnover by identifying opportunites for improvement to help retain staff

Project Scheduler

Project Scheduler

Projects are scheduled for cleaning floors, deep cleaning space, changing curtains or any other type of special need. This digital solution helps ensure to clients that these special cleaning projects are completed on time througout the year.

Projects can be scheduled on a reoccurring basis and be assigned to specific staff members. Alerts can be setup to email or send SMS alerts to stakeholders. Clients can be given access to view these projects or the Gantt chart can be exported to a pdf to share.

Space Inspections and goals can be set to ensure quality cleaning standards are being met on all spaces of the facility. 1-2

Space Inspections and goals can be set to ensure quality cleaning standards are being met on all spaces of the facility. 1-2

EVS Space Inspections are conducted to ensure that your company quality cleaning standards are being met on all spaces and all shifts.

Associates or housekeepers can be imported easily, and the inspection grade is tied to this associate to view scores overtime.

Space Inspections Slide 2-2

Space Inspections Slide 2-2
Custom Questions and Common Issues can be created for each space category. Images can be uploaded, and the inspected space can be flagged for service recovery.

Building Tour Inspections

Building Tour Inspections

Building Tour Inspections are conducted by Sr. Leadership to ensure that your company quality cleaning standards are being met on all spaces of the facility.

Sr. Leadership can use this tool to audit the entire hospital's cleanliness during a tour of the facility. Each question and Common Issue can be customized by site.

Space Inspections and goals

Space Inspections and goals

Setting personal goals for rounders and inspectors can take the load off the director so every user knows how many more rounds he/she needs to personally conduct by the end of the month.

Service or Supply QR Code Requests

Service or Supply QR Code Requests

Guests, patients, or, staff can request a cleaning or request supplies by scanning QR codes around a facility

Custom SMS or email alerts can be setup for your staff to go to the location, resolve the issue or fill supplies and then rescan the same QR code to close out the request that logs response time.

Food Service Department Head Feedback

Food Service Department Head Feedback

You can send emails to clients with an embedded link in the body for your clients to complete a survey for food service. Questions can be customized, and auto emails can be setup to receive instant feedback from the results as they come in. These surveys can anonymous, but a department can be selected if you like. Completely customizable. Example survey: https://roundfactory.com/ns/abc

Touchless Patient or Client Satisfaction QR feedback forms

Touchless Patient or Client Satisfaction QR feedback forms

Empower your patients and clients to anonymously give feedback to areas that need improvement that will immediately alert staff to the location of the issue

Patients or clients can scan these QR codes placed on the nurse call button, white board, table tents or almost anywhere. Customized questions to alert staff of any need for improvement. Alerts can be sent to management if a score in below a certain number to follow-up with requests. This chart shows average scores by day and by floor or unit from these QR codes. Scan this QR code to see. This code is specific to room 138

Printable Cleaning Schedules and Sign In Sheets to organize staff and their cleaning schedules

Printable Cleaning Schedules and Sign In Sheets to organize staff and their cleaning schedules

Reliable 7" Android tablets can be purchased on Amazon for around $40.

If tablets are not available, housekeeper schedules can be printed off and distributed to housekeepers to check off space as they are cleaned and returned to the director.

BioMed Rounding Modules

BioMed Rounding Modules

BioMed Client Satisfaction Rounding 1-2

BioMed Client Satisfaction Rounding 1-2

This module can help document commuication with clients to improve retention and remind your leadership of important issues that arise during the meeting.

Typically a set number of round goals are given to each hospital that can be distributed to each rounder. The number in the top left represents how many more rounds this user has to conduct by the end of the month so each user knows how many left to complete taking this task out of the hands of the director.

BioMed Client Satisfaction 2-2

BioMed Client Satisfaction 2-2

Common issues are added specific to each question for users to select. All common Issues can be edited or deleted to each site’s specific needs. Common issues then aggregate in the back office for immediate service recovery.

BioMed Corrective Maintenance Rounding 1-2

BioMed Corrective Maintenance Rounding 1-2

After staff requests a corrective action by scanning QR codes around a facility, your staff can then personally followup with the client.

BioMed Corrective Maintenance Rounding 2-2

BioMed Corrective Maintenance Rounding 2-2

Common issues are added specific to each question for your staff to select. All common Issues can be edited or deleted to each site’s specific needs. Common issues then aggregate in the back office for immediate service recovery.

Sr. Living Resident Food Service Rounds

Sr. Living Resident Food Service Rounds

Food service staff round on residents or family members to ensure 100% Patient Satisfaction or to help immediately improve service recovery.

BioMed Preventative Maintenance

BioMed Preventative Maintenance

Preventative maintenace is important in every facility. It is important that clients are reminded of your commitment to PM and communication with clients by your staff members is important.

All questions can be customized by site. Questions can be turned off and more questions can be added if necessary Images can be uploaded pertaining to the module Service recovery alerts can be setup to notify leaders via SMS or email Common Issues are added specific to each question for users to select. All Common Issues can be edited or deleted to each site’s specific needs All Common Issues aggregate in the back office for immediate service recovery

Patient Transport Rounding

Patient Transport Rounding

Patient Transport rounds on patients to ensure 100% satisfaction can help with immediate service recovery before the patient leaves the hospital.

All questions and Common Issues can be customized. Common Issues aggregate to reports, charts and analytics to immediately improve service recovery with your team.

Nursing or clinical staff can use Round Factory to round on patients or family members to ensure 100% patient satisfaction and to help improve immediate service recovery before the patient leaves the hospital.

Questions and common isssues can be customized by site and Round Factory is a much less expensive alternative to other patient satisfaction apps.

QR Codes printed as dishwasher safe Vinyl Stickers

QR Codes printed as dishwasher safe Vinyl Stickers

These Joint Commission approved vinyl stickers can be placed a nurse call button or anywhere in the patient room for a patient to scan to request service or complete a survey

Space Tree Map to help build your Facilities space properly to budget work properly

Space Tree Map to help build your Facilities space properly to budget work properly

Phone size tablet example from Amazon

Phone size tablet example from Amazon

There are many affordable mobile device solutions on Amazon that are this size as well as 7" Android tablets.

Promo Slick 3

Promo Slick 3

Round Factory

A customizable service industry rounding program that can increase patient satisfaction, improve communication with staff and clients and help improve overall cleanliness with site inspections.

Round Factory also has modules for digital Work Order systems, service requests, and housekeeper schedules tied to a live director dashboard to help right size labor and ensure the facility is being contractually cleaned properly.

FNS Rounds by Room Matrix

FNS Rounds by Room Matrix

This Rounds by Room Matrix can help ensure that all patient or resident rooms are being rounded upon to help build satisfaction for food servcie.

This is a great way to visualize over a specified number of days how many rounds were conducted and what was the average score for each room listed by Floor

Space Matrix to help build Unitization Schedules and properly schedule space to be cleaned

Space Matrix to help build Unitization Schedules and properly schedule space to be cleaned

Save time building unitzation schedules and to ensure you are right sizing your labor to clean your facility.

Round Factory provides a fast and easy tool to help build unitzation schedules. A housekeeper schedule is displayed on the right section ready for directors to add space. On the left side space is organized by building, and floor that can be selected one by one that then populates on the schedule in the order that the spaces are selected or should be should be cleaned.

Phone size tablet example from Amazon

Phone size tablet example from Amazon

There are many affordable mobile device solutions on Amazon that are this size as well as 7" Android tablets.

Sunburst Chart of Common Issues selected by Floor/Unit

Sunburst Chart of Common Issues selected by Floor/Unit

This drill down chart makes it easy to identify the most frequent common issues and improve service recovery in the areas most impacted.

This chart is great to discuss with your team during huddles on what Common Issues are the most common and specifically what floors and departments have the most issues.

Trash Tech Schedule to right size your labor

Trash Tech Schedule to right size your labor

Daily/Weekly Focus Tasks

Daily/Weekly Focus Tasks

Directors can setup by site Daily/Weekly Focus tasks for housekeepers to concentrate on each day of the week as part of their daily routine cleaning.

Floor Care Monthly Projects to properly schedule project tasks throughout the year.

Floor Care Monthly Projects to properly schedule project tasks throughout the year.

Floor Care Monthly budgeting to automatically calculate charges for each project task.

Floor Care Monthly budgeting to automatically calculate charges for each project task.